Italian-made moped
Askoll eS3
Light and easy to handle — the everyday commuter moped.
Licence CBT
Made in Italy
Motor Brushless, high-efficiency
£ 179 /month
Compare · Moon Fleets vs e-mute
Moon Fleets vs e-mute
An honest comparison of two London electric moped subscriptions — pricing, cover, servicing and flexibility, verified from e-mute’s own site in July 2026.
Should I choose Moon Fleets or e-mute for an electric moped subscription in London?
Both Moon Fleets and e-mute (MUTE) offer all-inclusive monthly electric moped subscriptions in London with no deposit and no minimum term. e-mute’s mopeds are cheaper on list price — £149 and £199 per month against Moon Fleets’ £179–£289 — and their subscription bundles a helmet and phone holder. Moon Fleets is the only one of the two with a no-licence option for commuters (cargo e-bikes at £125/month), includes GPS tracking and an anti-theft lock on every vehicle, services vehicles every 2,500 miles from its own West London workshop, and is rated 4.7/5 from 121 verified reviews (as a brand of Otto Scooter Ltd, running London fleets since 2019) against e-mute’s 4.0/5.
The short version: if the lowest monthly price is your priority, e-mute is the value pick. If you want a fleet reserved for commuters and backed by real infrastructure — GPS on every vehicle, theft handled in-house, an in-person handover and servicing based on the miles you actually ride — Moon Fleets is the serious alternative. The full comparison is below, with sources.
At a glance
Moon Fleets vs e-mute, side by side
| Moon Fleets | e-mute (MUTE) | |
|---|---|---|
| Built for | London commuters only | Commuters & delivery riders |
| E-moped plans | £179–£289 / month | £149–£199 / month |
| No-licence option | £125 / month, cargo e-bike | None listed (July 2026) |
| Deposit | None | None |
| Minimum term | None | None |
| Cancellation notice | One month | 7 days before renewal |
| Insurance | Third-party included | Third-party included |
| Theft cover | GPS + in-house recovery; optional theft & damage cover | Insured if locked correctly; excess not published |
| GPS tracking | Included on every vehicle | Not published |
| Servicing | Every 2,500 miles, own workshop | Included; tyres excluded |
| Riding kit | Anti-theft lock | Helmet, lock & phone holder |
| CBT support | No discount | 50% off (up to £100) after 3 months |
| Collection | Hammersmith store (W6), in-person handover | SE1 garage, or paid home delivery |
| Verified rating | 4.7 / 5 (121 reviews) | 4.0 / 5 (81 reviews) |
| Fleet operations | Since 2019, 2,000+ riders | Not published |
All e-mute details are public information from e-mute.com (site and Terms of Service), checked in July 2026, and may change — verify current terms on their site. Ratings: Trustpilot, July 2026. The Moon Fleets rating is for Otto Scooter Ltd, the legal entity behind the brand.
Pricing
How do Moon Fleets and e-mute prices compare?
On the moped plans, e-mute is cheaper on list price — £30 to £60 a month less, tier for tier. On the no-licence tier, only Moon Fleets has an offer for commuters. Here’s the honest tier-by-tier picture, and what the difference in price actually buys.
| Moon Fleets | e-mute (MUTE) | |
|---|---|---|
| No-licence e-bike | £125 / mo — CYCL Carr-e or ETT Trayser 2.0 (cargo, 50–60 mi) | No commuter e-bike plan listed (July 2026) |
| Everyday e-moped (28 mph) | £179 / mo — Askoll eS3 or eS-Pro 70 | £149 / mo — Urbanite (Yadea, 35+ mi) |
| Faster / longer range | £279 / mo — Vmoto VS2 Citi (50 mph, 66 mi) · £289 / mo — Super Soco CPX (60 mph, 80 mi) | £199 / mo — Ignite (45 mph, 50+ mi) |
What the Moon Fleets price includes that e-mute doesn’t advertise: GPS tracking on every vehicle, servicing every 2,500 miles — based on the miles you ride, not a fixed calendar interval — from our own workshop, and an in-person handover at the store. e-mute’s terms exclude tyre repairs and replacement (the customer pays); their recommended service interval is every 6 months.
What e-mute includes that we don’t: a road-safe helmet and a phone holder in the subscription, and a 50% CBT fee discount (up to £100) once you’ve been a member for three months. At the top end, Moon Fleets costs more but goes further and faster — the Vmoto VS2 Citi is a 125cc-equivalent moped with a 50 mph top speed, and the Super Soco CPX (£289/month, availability on enquiry) reaches 60 mph with up to 80 miles of range.
When it goes wrong
What happens if the moped is stolen or breaks down?
This is where the two services differ most — and it’s the part you only discover when you need it.
MF
Moon Fleets
Every vehicle carries a GPS tracker and an anti-theft lock, and theft is handled in-house by the team that runs the fleet — the same infrastructure that has kept London delivery fleets moving since 2019, with 2,000+ riders served company-wide. Servicing happens every 2,500 miles at our own West London workshop, and optional theft & damage cover is available on top of the included third-party insurance.
EM
e-mute (from their Terms of Service, July 2026)
Insurance covers third-party damage and injury only. Theft is covered by insurance if the vehicle was secured with all provided locking devices — with a deductible whose amount is not published — but if the vehicle was left unsecured, the customer can be charged the full cost of a replacement vehicle. Maintenance and minor wear repairs are included; tyre repairs and replacement are the customer’s cost. GPS tracking is not mentioned on their site.
Flexibility
How flexible are the terms?
Both services are genuinely flexible: no deposit and no minimum term on either side. To be fair to e-mute, their notice period is shorter — you can cancel with at least 7 days’ notice before your next renewal, while Moon Fleets asks for one month. Moon Fleets adds two things e-mute doesn’t advertise: you can pause your subscription, and you can switch to a different vehicle at renewal — start on an Askoll eS3, move up to a Vmoto VS2 Citi when your commute changes. e-mute states unlimited mileage on its plans; Moon Fleets services vehicles every 2,500 miles, so riding more simply means we service your moped more often.
The honest answer
Who is each service best for?
EM
Choose e-mute if…
The lowest monthly price on a moped is your priority — £149 against our £179 for the everyday tier, £199 against our £279–£289 for the fast tier. You want a helmet and phone holder bundled in, you’d like 50% off your CBT after three months, you prefer home delivery over a store visit, or South/Central London (their garage is in SE1, near Waterloo) is more convenient than West London. Their 7-day cancellation notice is also the shortest of the two.
MF
Choose Moon Fleets if…
You want your moped backed by real fleet infrastructure: GPS tracking and in-house theft handling on every vehicle, servicing every 2,500 miles from our own workshop, and an in-person handover in Hammersmith. The fleet is reserved for commuters — delivery riders are deliberately routed to our sister brand Otto Scooter — and the operation behind it is rated 4.7/5 from 121 verified reviews and has run London fleets since 2019. And if you want more speed or range than a 45 mph moped, only Moon Fleets offers 50–60 mph options.
The fleet
The mopeds you’d be switching to
Italian-made Askolls for the everyday ride, a 50 mph Vmoto for longer commutes, and a no-licence cargo e-bike if you’d rather skip the CBT — every one insured, serviced and GPS-tracked on one subscription.
More range & power
Vmoto VS2 Citi
Modern, stable and quick — for longer cross-town commutes.
Top speed 50 mph (80 km/h)
Range Up to 66 miles
Battery 2 × removable 74V / 30Ah
£ 279 /month
No licence needed
CYCL Carr-e
Made-in-Italy cargo e-bike — no licence, carry more.
Licence None
Motor Bafang + 2-speed automatic
Tyres Tannus anti-puncture
£ 125 /month
Comparing more than one provider?
See how Moon Fleets, MUTE and Zoomo compare in one table — and what a London commute really costs, whichever way you travel.
vs e-mute · answered
Frequently asked
Is Moon Fleets a good alternative to e-mute?
Yes — Moon Fleets is the commuter-focused alternative to e-mute (MUTE) in London: all-inclusive subscriptions at £125/month (no-licence cargo e-bike) or £179–£289/month (e-mopeds), with third-party insurance, servicing every 2,500 miles, GPS tracking and an anti-theft lock included, no deposit and no minimum term. Moon Fleets is a brand of Otto Scooter Ltd, rated 4.7/5 from 121 verified reviews and running London fleets since 2019.
Is e-mute cheaper than Moon Fleets?
On the e-moped plans, yes. As of July 2026, e-mute’s commuter plans are £149/month (Urbanite) and £199/month (Ignite), against Moon Fleets’ £179/month (Askoll eS3 / eS-Pro 70), £279/month (Vmoto VS2 Citi) and £289/month (Super Soco CPX, availability on enquiry). Moon Fleets is the only one of the two with a no-licence option for commuters — cargo e-bikes at £125/month. The Moon Fleets price buys GPS tracking on every vehicle, servicing every 2,500 miles from its own workshop, in-house theft handling and a fleet reserved for commuters. Check both sites and pick what matters most to you.
Do Moon Fleets or e-mute take a deposit or minimum term?
Neither takes a deposit, and neither has a minimum term. The notice periods differ: e-mute asks for at least 7 days’ notice before your next renewal, which is shorter; Moon Fleets works month to month with one month’s notice, and you can pause your subscription or switch vehicles at renewal.
Can I ride without a CBT with either service?
With Moon Fleets, yes: cargo e-bikes (CYCL Carr-e and ETT Trayser 2.0) at £125/month — no CBT, no driving licence, and room to carry more. e-mute lists no e-bike plan for commuters as of July 2026. For electric mopeds both services require a CBT or full licence; e-mute discounts 50% of the CBT fee (up to £100) after three months of membership.
Where do I collect the vehicle?
Moon Fleets: from the West London store in Hammersmith (66 Paddenswick Road, W6 0UB), with an in-person handover of the vehicle, the app and the batteries. e-mute: free pickup from their garage at 193 Carlisle Lane, SE1 7LH, or paid delivery to your home based on distance (per their site, July 2026).
Try the serious alternative
All-inclusive at £125–£289 a month, GPS on every vehicle, no minimum term. Ride one before you decide.